We currently have two vacancies:

• Deputy Customer Services Manager, British Council, Porto
• Teachers of English - Greater Lisbon

Deputy Customer Services Manager
British Council, Porto

The British Council is looking for an experienced customer service professional to lead a small team in its Porto office.  The ideal candidate will have:

• at least three years experience of working in a customer services role working directly with the public
• a positive, cheerful and friendly outlook
• proven experience of managing a team
• fluent Portuguese
• English language competency, written and spoken, to minimum CEF B2 level or IELTS band 6

In addition, the following attributes would be a plus: familiarity with using SAP and financial skills, especially related to processing and recording payments.

The remuneration package of this post starts at EUR 1,398.62 monthly (Christmas and leave subsidies in line with Portuguese law) plus daily meal allowance EUR 7.34 plus medical insurance package.

Download the application form together with other job related detailed information below.

Links (open in new window):
DCSM Porto - Role profile (Word, 102kb)
Application form - external candidates (Word, 141kb)
Application form - internal candidates (Word, 99kb)
British Council Behaviours (pdf, 266kb)

The applicants should send the application form only through rec.norte@adecco.com or www.adecco.pt, and not through the British Council.

Closing date for applications: 20 February 2012

The British Council is an equal opportunities employer. We aim to ensure that every job applicant or employee receives equal treatment regardless of their gender, marital status, race, colour, creed, ethnic origin, sexual orientation, age or disability.

Teachers of English as a Foreign Language
Greater Lisbon

We build mutually beneficial relationships between people in the UK and other countries and increase appreciation of the UK’s creative ideas and achievements. In Portugal, the British Council undertakes a wide variety of cultural activities and exchanges and manages a large examinations programme as well as running teaching centres in Lisbon, Coimbra and Oporto.

We wish to appoint part-time teachers of English as a foreign language for April in the Greater Lisbon area. The post holders will teach young learners (between the ages of 6 and 18) and/or adults.

Our minimum requirements are:

• Full mastery of English across all four skills equivalent to CEFR C2/IELTS Band 9
• First degree or equivalent
• TEFL-I (Recognised certificate-level qualification)
• Two years full relevant English language teaching experience

Please complete a Professional Profile form and send it to: veronica.senior@pt.britishcouncil.org
or post it to her at:
British Council, Rua Luís Fernandes 1-3, 1249-062 LISBOA

Deadline for receiving applications: Thursday 16 February 2012

We operate an equal opportunities and diversity policy.