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Learn English in Poland

Frequently asked questions

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Why should I choose the British Council?

Highly qualified and experienced teachers
Regular feedback on progress, including individual counselling sessions with your teacher
Contact with contemporary English language and culture
A learner-centred approach that emphasises the importance of communication
Thorough preparation for exams, including free mock exams
Free coursebook, workbook and a special language learning notebook
InfoC@fe with satellite television and computers
Cambridge Examinations Centre in the same building

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What type of course do I want?

If you want an internationally recognised qualification, choose an FCE, CAE, CPE course. Courses include a free mock exam.

If you want to improve your English for business or work purposes, choose an English for Business or BEC class.

If you want a general English course, choose a course from Beginner up to Proficiency.

If you are a Young Learner ( 11-16 ) , choose from our Junior or Senior courses.

If you are interested in a tailor-made course for yourself or your company please contact [Extension 'counter-incrementer' (9125) on page 'poland-learn-english-in-poland-faqs-krakow.htm'] Line 1: ReferenceError: counter is not defined Robert Bednarczyk.

Which level should I take?

We provide a testing and counselling service to help you select the right course at the correct level to suit your needs.

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When can I study at the British Council?

Both our centres have 16 week Autumn/Winter and Spring courses and 3 week intensive Summer courses. A choice from a variety of days and times is available for our courses. For details of each centre see Warsaw and Krakow. Most classes meet twice a week.

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How do I join a British Council course?

If you are a new student then you need to take a placement test. For further information please contact Barbara Ballada or [Extension 'counter-incrementer' (9125) on page 'poland-learn-english-in-poland-faqs-krakow.htm'] Line 1: ReferenceError: counter is not defined Robert Bednarczyk

How many students are there in a class?

To ensure effective learning we have usually no more than 12 students in a class.

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How do I take a placement test?

Testing takes place before the start of each new course. The test takes about 1 hour and is free of charge. During that time you will speak to one of our teachers, who will help you choose an appropriate class for you. You don’t have to make an appointment, contact Barbara Ballada or Robert Bednarczyk for days and times of the placement tests.

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How much do courses cost?

A typical semester course of 45 real hours costs 1375PLN.

Payment must be made in full before the start of the course or in two instalments in the time agreed during registration. Payment can be made through a bank or a post office or by a credit card. For more details please clik here or contact Barbara Ballada or [Extension 'counter-incrementer' (9125) on page 'poland-learn-english-in-poland-faqs-krakow.htm'] Line 1: ReferenceError: counter is not defined Robert Bednarczyk

What materials will I use to study?

We use modern textbooks and design course materials for the specific needs of our students. We also incorporate the latest computer technology into our courses. In addition to access to the internet, we also use CD-ROM language learning disks developed exclusively for British Council Teaching Centres.

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How can you give us your feedback?

At the British Council we work hard to provide you with the best possible service both inside and outside the classroom.

We are always keen to hear your comments and suggestions regarding our performance and we offer you a number of ways of sharing your experiences with us.

1. InfoC@fe Suggestion Box

If you have a comment or suggestion you would like to share with us please use one of the forms provided and place it in the suggestion box in the info cafe.
We will respond to all comments within 2 working days (provided you include your contact details on the form).

2. Your Teacher

If you have any comments regarding your English lessons we encourage you to first speak directly to your teacher. In most cases this is the easiest way to resolve any potential issues.

3. Customer Services

If having spoken to your teacher you wish to raise a particular issue at a higher level please contact or speak directly to a member of our Customer Service Team (telephone 022 695 59 00, email Etc@britishcouncil.pl.)

Your complaint will be forwarded to the Teaching Centre Management team and you will be informed about the outcome over the telephone, by e-mail or through a face to face meeting within three working days.

If you have something really positive to tell us about our service or our teaching please do not forget – it is important for us to understand what our customers really appreciate!

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Learn English in Poland

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