Listen to some dissatisfied customers complaining about the service they received.
See or print the audioscript and do an activity on paper (pdf 20 Kb)
Try the following online language activities on the audio.
Comprehension: which is the best summary?
Click here to do this activity
Comprehension: correct the mistakes.
Click here to do this activity
Language practice: complaining and responding to complaints
Click here to do this activity
Read a complete online article introducing customer service orientation.
Click here to go to the article.
For more grammar practice, visit our grammar movies
Click here to go to our grammar movies
For similar articles and more language practice, visit the LearnEnglish Professionals site
Click here to visit our site.
The United Kingdom’s international organisation for cultural relations and educational opportunities.
A registered charity: 209131 (England and Wales) SC037733 (Scotland)
Our privacy and copyright statements.
Our commitment to freedom of information. Double-click for pop-up dictionary.
Open the original version of this page.
Usablenet Assistive is a UsableNet product. Usablenet Assistive Main Page.
At 23 Feb 2009 04:46 Anand wrote:
i enjoyed and interested very much. it is very great
Rating:
At 13 Jan 2009 02:23 shaji wrote:
This podcast is great. I like listening to it over and over
Rating:
At 8 Jan 2009 11:07 bushra wrote:
very good
Rating: