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Corporate Training: Customer Service

The length of the course in days is shown in brackets. Pricing information is included in the course description files, and in the 2009 catalogue.

CUSTOMER SERVICE ESSENTIALS FOR THE FRONTLINE (2)
Equips frontline staff with the interpersonal skills required to provide excellent customer service.
Download course description | Download registration form

CUSTOMER-FOCUSED TELEPHONE SKILLS (1)
Improves your ability to manage first impressions, convey clear messages, listen attentively and handle calls with confidence.
Download course description | Download registration form

READ MORE ABOUT OUR CORPORATE TRAINING COURSES:

Leadership

PERSONAL PERFORMANCE

INTERPERSONAL COMMUNICATION

WRITTEN COMMUNICATION

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British Council Bulgaria

Corporate Training: Customer Service

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