IELTS (International English Language Testing System)

We have test dates once a month. Please see our exams calendar for details.

Results are issued ten working days after the test.

FEES

The test fee is increased to 290 KM (two hundred and ninety) and this is effective with 01 April 2007. You can pay the fee by a bank transfer using our payment form

HOW DO YOU APPLY FOR THE TEST?

Pay the fee:

You will be given an Application Form, the IELTS Information for Candidates booklet and our locally produced Information Sheet.

Please contact us to make sure that we have  received and approved your application form. If you have taken the test before please enclose a photocopy of your last Test Report Form.

Application forms received by fax and email are not accepted

You will need:

addresses of institutions requesting your test results (due to security reasons our centre is in charge of the results distribution and can send not more than 5 copies FREE OF CHARGE; for any additional copy you may require we will be asked to pay 10KM administration charges   
two recent photographs   
passport / identity card   
payment slip   

HOW CAN YOU PREPARE FOR THE TEST?

POSTPONE/CANCEL THE EXAM YOU REGISTERED FOR?

If you want to postpone or cancel your test you should notify us at least five weeks before the exam date you registered for. The change of date can be requested only once and no penalty fee will be applied. We are unable to refund the fee if cancellation is requested less than five weeks before the test.

HOW LONG DOES IT TAKE TO GET THE RESULTS?

Thirteen days after the test date the results are available and posted to the receiving institutions and to you, if you are not from Sarajevo; if you are from Sarajevo you can get your results in person from us during our working hours. Read more

Please note that we are not permitted to give results out over the phone.

WHERE IS THE EXAM HELD?

IELTS examinations will be held on Saturdays at the British Council office, Ljubljanska 9, Sarajevo.

For further information on International English Language Testing System (IELTS), please contact:

British Council
Examinations Services
Ljubljanska 9
71000 Sarajevo
T +387 (0) 33 250 220
F +387 (0) 33 250 240

or send an e-mail to our Examination Services staff

FEEDBACK AND COMPLAINTS

We aim to provide a high standard of service to our customers and clients and try to make things as straightforward as possible for all of them.

We welcome your feedback about our work. If you believe that we have got something wrong, or that there is any problem with the way we are dealing with you, please let us know. The sooner you tell us, the sooner we can do something about it.

To be able to help you we will need to know your full name, address, and a telephone number at which we can contact you. Please tell us what you think has gone wrong and how you believe it can be put right.

Please send your mail to exams@britishcouncil.ba with the word FEEDBACK in the subject.

Thank you.

DISCLAIMER: Examinations Services is committed to providing a quality service taking all reasonable measure to ensure the smooth conduct of examinations or results being disrupted, cancelled or delayed, every effort will be made to resume normal service as soon as possible. Please note that the British Council reserves right to decide whether to organise ESOL exams sessions or not for certain levels and/or at certain centres due to the restrictions regarding the minimum number of candidates registered. In case there is an insufficient number of a candidate the British Council reserves the right to cancel the exam (in which case you may be reimbursed for the full cost of the exam) or your entry may be transferred to an alternative location.