You can contact us by telephone, email, letter or by using our online feedback form

We currently do not have the facilities to provide a face to face service.

Our telephone services is open from 9:00 to 17:30 GMT Monday to Friday (Excluding UK public holidays).

We are normally closed for our weekly team meeting for one hour every Wednesday between 11am-12pm GMT.

Emails and letters can be sent at any time.

We feel that it is important to have regular staff development to improve our services. We hope that this will not inconvenience you but please do let us know if it has. You can provide feedback on our opening hours here.

Comments on the British Council Customer Services section of the website should be addressed to Andrew Edmondson.