Ordering textbooks and other materials is easy. Be sure to make a hard copy (printout) of your course material from your course Syllabus and take it with you when you go to the bookstore so you know for sure what you need to order.

• How Do I Order My Distance Learning Course Books?
• How Do I Get My Textbook Refund?
• How Do I Order Other Course Materials?
• Using eBooks

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How do I order my Distance Learning Course books?

Ordering your ELI Distance Learning books and other course materials for NOVA distance courses is easy and is handled through the Alexandria Campus Bookstore. Note: ELI distance learning course sections begin with an "E". You may order textbooks and other course materials by any of the following methods:

• Online (preferred) (Note: Students can now use their Financial Aid to purchase their books online.)
• In Person
• Email
• Fax
• Mail
• (For secuirty reasons, the bookstore is no longer able to take book orders by phone.)

A complete list of course materials appears in your course syllabus. If you are unable to locate it, contact your professor directly.

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How do I get my textbook refund?

You have three weeks from your ELI Start Date to return your textbooks and course materials for a full refund. All items must be in original condition. Proof of purchase and start date are required. You must present a NOVA ID in order to return textbooks at any VCCS bookstore. You can return your books to any of the NOVA campus bookstores or ship the book(s) to the Alexandria Campus Bookstore, 3101 Beauregard Street, Alexandria, VA 22311.

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How do I order other course materials?

ELI Course Guides: Most Course Guides for ELI distance learning courses are available at no charge on the Distance Learning website at eli.nvcc.edu/courses.htm. Video broadcasts: If you are taking a telecourse or a course using video, you may access the video programs in several ways. Course videos are broadcast over local PBS stations. See the ELI Telecourse Broadcast Schedule for more information. A second, more convenient option is to view the videos on demand from your home or office computer or at any NOVA campus computer center.

Software: Sometimes software is required for distance courses. Many can be downloaded free of charge. Make sure you notice the location on your hard drive to where you download the program. After finishing downloading, locate it, and then double click to install it by following the online instructions.

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Using eBooks

Some publishers are making textbooks available in an electronic format. You can purchase access to these electronic versions through the Alexandria Bookstore website or the publisher’s site. If you are considering purchasing an electronic version of a textbook rather than a hardback textbook, be aware of the following information:

• If your course allows open-book exams, you will not be able to use your electronic text, printouts of the electronic text or copies of the pages of a hardback textbook during the exam. If you will want to use your book on these open-book exams, you should opt to buy a physical book rather than an eBook.
• Unlike a hardback textbook, eBooks cannot be returned.
• Access to an eBook may expire after a period of time. If you need the text for a second semester or get an extension to complete the course, you need to make sure you have enough time to complete the course(s).
• Some publishers block printing from electronic textbooks.
• Some publishers block the use of screen readers when accessing the electronic textbooks.

To determine what restrictions the publisher has placed on the eBook you are considering purchasing, after you have searched for the book in the Digital Textbooks site, click the book title and then click “eContent Details” on the Alexandria Bookstore website.

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In Person

If you prefer to pick up your textbooks in person, ELI textbooks are available only at the Alexandria Campus Bookstore. If you have questions, you may call 1.888.SHIPTEXT or 703.671.0043 to speak to a bookstore representative.

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Online (Preferred)

Textbooks are available for all ELI distance learning courses through the Alexandria Bookstore. American Express, VISA, Mastercard and Discover are accepted forms of payment. Allow 1 - 2 business days for processing. TO ORDER ONLINE, visit the ELI Distance Learning Online Bookstore   . See steps below.

Steps to Order Online:

• Click on the Textbook link.
• Select Term (e.g. Spring 2009).
• Select Department (e.g. ENG, HIS, ADJ).
• Select Course Number (e.g. 101, 102, 201).
• Select Section Number. Note: ELI distance learning course sections begin with an "E" (e.g. E86, E90, E97). You may need to scroll down in the course listing to locate your section.
• Click on Add Course, then View Textbook List.
• Follow the rest of the directions to purchase your books.

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Email

Email the completed ELI textbook order form to sm650@bncollege.com. If you are sending an email without the textbook order form attached be sure to include the following information in your email:

Information to Include in your book order email:

• Your Full Name.
• Term/Semester (e.g. Summer 2007).
• Department (e.g. ENG, HIS, ADJ); Course Number (e.g. 101, 102, 201); Section Number. Note: ELI distance learning course sections begin with an "E" (e.g. E86, E90, E97).
• Quantity of Books (specify, used or new).
• Credit Card Number, Expiration Date, and the 3-Digit Security Code on the Back of your Credit Card. American Express, VISA, Mastercard and Discover are accepted forms of payment.
  
  Note: If you do not feel comfortable giving your credit card information, you may enter only the last 4 digits of the card, along with your contact information and a bookstore representative will contact you to obtain the information.
• Your Shipping Address.
  Note: Your shipping address must be a street address and not a P.O. Box. Allow 1-2 business days for processing. If paying by check, make the check payable to NOVA Bookstore. The books will be shipped within 1 - 2 business days of receiving your check.
• Type of shipping you would like (standard, second day or next day).
  
  The appropriate state sales tax and shipping charges will be added to your subtotal. Shipping charges are calculated as follows:

1. $6.95 for the first item and $1.95 for each additional item for UPS shipments.
2. If you'd like, you may also choose to have your order shipped 2nd day air for an additional $5 or next day air for an additional $10.
   
   Please note: these shipping and handling charges apply to Continental U.S. orders only. For international orders, please call the bookstore for appropriate shipping charges.

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Fax

Fax the completed ELI textbook order form to 703.998.1282.

If you are sending a fax without the textbook order form be sure to include the following information:

Information to Include in your fax:

• Your Full Name.
• Term/Semester (e.g. Summer 2007).
• Department (e.g. ENG, HIS, ADJ); Course Number (e.g. 101, 102, 201); Section Number. Note: ELI distance learning course sections begin with an "E" (e.g. E86, E90, E97).
• Quantity of Books (specify, used or new).
• Credit Card Number, Expiration Date, and the 3-Digit Security Code on the Back of your Credit Card. American Express, VISA, Mastercard and Discover are accepted forms of payment.
  
  Note: If you do not feel comfortable giving your credit card information, you may enter only the last 4 digits of the card, along with your contact information and a bookstore representative will contact you to obtain the information.
• Your Shipping Address.
  
  Note: Your shipping address must be a street address and not a P.O. Box. Allow 1-2 business days for processing. If paying by check, make the check payable to NOVA Bookstore. The books will be shipped within 1 - 2  business days of receiving your check.
• Type of shipping you would like (standard, second day or next day).
  
  The appropriate state sales tax and shipping charges will be added to your subtotal. Shipping charges are calculated as follows:

1. $6.95 for the first item and $1.95 for each additional item for UPS shipments.
2. If you'd like, you may also choose to have your order shipped 2nd day air for an additional $5 or next day air for an additional $10.
   
   Please note: these shipping and handling charges apply to Continental U.S. orders only. For international orders, please call the bookstore for appropriate shipping charges.

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Mail

Complete the ELI textbook order form and mail with payment to the following address:

If you are sending a book order request without the textbook order form be sure to include the information stated above.

ELI Textbook Order
Alexandria Campus Bookstore
3101 Beauregard Street
Alexandria, VA 22311

American Express, VISA, Mastercard and Discover are accepted forms of payment. If paying by check, make the check payable to NOVA Bookstore. The books will be shipped within 1 - 2 business days of receiving your check.

Appropriate state sales tax and shipping charges will be added to your subtotal. Shipping charges are calculated as follows:

• $6.95 for the first item and $1.95 for each additional item for UPS shipments.
• If you'd like, you may also choose to have your order shipped 2nd day air for an additional $5 or next day air for an additional $10.

Please note: these shipping and handling charges apply to Continental U.S. orders only. For international orders, please call the bookstore for appropriate shipping charges.