• Search Options
• ITS Site Index
• Staff Services
• Student Services
• Faculty Services
• Help Sources
• Service of Information Technology Services
• ITS Help Desks
• Penn State Home page

ITS Knowledge Base

About the ITS Help Desks

• Dialup
• E-mail
• Ethernet
• FTP / PASS
• Filtering Spam
• Help Sources
• MAC
• MS Office
• Ruckus
• Security
• Virus Problems
• Web Publishing Resources
• Windows
• Additional Tools and Resources

Search:

• Penn State Site Search
• Google Penn State Site Search

Other Topics:

• ITS Homepage
• CSS Homepage
• CSS News & Info
• Student Computing Labs

News Flash:

Eudora Email Alternatives (posted 4/1/2008)

Information Technology Services (ITS) Alerts

Announcements:

Change in UDrive Access From Private Computers (posted 08/16/06)

Safety Advisory: Dell Notebook Battery Recall (posted 8/16/06)

ITS Ends Support for Older Operating Systems (posted 5/17/2005)

Previous Announcements

If you have not found the answer to your question in the links provided to the left, please contact us at the Help Desk at helpdesk@psu.edu.

For information on the ITS Help Desk locations, hours and services provided, please see the Consulting Services page on the Web.

When contacting the ITS Help Desks, please be prepared to provide us with the following information:

• Penn State Access Account Userid
• Kind of computer (MAC or Windows)
• Operating system (OS X, Windows XP, etc.)
• Name of the software program that is malfunctioning
• Complete text of the error message

Top of page

Usablenet Assistive is a UsableNet product. Usablenet Assistive Main Page.